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Computer Systems Support

The CSS Course is an entry-level computer certification for PC computer service technicians. The course ensures that the successful candidate has the important knowledge and skills necessary to manage, maintain, troubleshoot, install configure and operate computing equipment, describe computing technologies and adhere to professional standards. CSS also establishes best practices in troubleshooting, networking and security across a variety of devices to set the stage for IT careers.

The course covers the fundamentals of computer hardware and software as well as advanced concepts. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Students will also be able to connect to the Internet and share resources in a network environment.  Hands-on lab activities will continue to be an essential element of the course. In support of this, virtual learning tools are integrated into this course.

The main courses covered are
• Computer Hardware
• Operating Systems
• Printers and Scanners
• Laptops and Portable Devices
• Communication Skills
• Computer Security
• Computer Networking

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